Healthcare

Accounts Payable Automation for Healthcare and Aged Care

Reduce invoice delays across your care locations

RapidP2P automates vendor invoice processing and approvals across healthcare, aged care and disability services. Help vendors get paid on time, give finance clearer visibility over outstanding costs and reduce approval chasing across facilities and teams.

Trusted by finance teams across Australia and New Zealand

Customer stories

See How Cerebral Palsy Alliance Transformed Its Accounts Payable Process

Cerebral Palsy Alliance implemented RapidP2P to simplify invoice processing for managers and its accounts payable team, giving finance greater visibility and control across a large, complex organisation.

$240M annual revenue

2,500+ employees

Invoice processing completed in half the time

Better visibility and greater financial control

RapidP2P has made the whole process so much easier for our business managers. They just open their email, click a link, review the invoice and submit. The feedback has been overwhelmingly positive.

Rachel Flinders

Senior Accountant

Built for healthcare finance

Keep vendor invoices moving across facilities and services

From clinical supplies and equipment to catering and facility services, invoices need accurate coding and approval from the right people. When information is missing or approvals stall, finance spends more time chasing answers and vendors wait longer for payment.

For Healthcare and Aged Care services, clear expense allocation and visibility over outstanding vendor costs also help finance manage budgets alongside funding and reporting requirements.

Reduce delays before vendor payments

See which invoices are awaiting approval, missing information or ready for payment. Route invoices to the right people and escalate overdue approvals so finance can resolve bottlenecks earlier.

Simplify clinical supply invoice processing

Capture and validate invoices for medical supplies, equipment and other goods and services. Match against purchase orders and receipts where required, with exceptions flagged for review.

See costs across facilities and services

Apply consistent expense coding across locations, services and cost centres. Give finance clearer visibility over pending invoices and approved liabilities to support budgeting and cash planning.

Keep approvals accountable across care locations

Apply financial delegations consistently across hospitals, clinics, aged care homes and community services. Maintain a traceable record of invoice checks, approvals and changes.

How RapidP2P Suite helps

Modular products. Connected workflows. Governed from supplier setup to payment.

Accounts Payable Automation

Capture, validate, code and route vendor invoices, reducing manual processing and approval chasing across facilities and departments.

Procurement

Manage purchasing requests and approvals for clinical supplies, equipment and everyday services, with clearer visibility over commitments before invoices arrive.

Vendor Portal

Give vendors access to invoice and payment status, reducing follow-up queries and helping AP teams spend less time responding to emails.

Vendor Onboarding

Collect vendor information and required documentation through a consistent onboarding process, with review and approval controls before records reach your ERP.

eInvoicing

Receive Peppol eInvoices as structured digital data and process them through your existing validation, coding and approval workflows.

Supporting Peppol eInvoicing in Healthcare

Receive structured invoice data directly from vendors connected to the Peppol network, reducing the manual handling involved in emailed PDFs and paper invoices.

RapidP2P processes Peppol eInvoices within the same accounts payable workflow as other invoices, keeping your facility approvals, expense coding and financial controls consistent.

Receive digital invoice data without scanning or rekeying

Apply validation and expense coding across facilities and cost centres

Route approvals and exceptions to the relevant department or finance team

Maintain a traceable record of invoice checks and approvals

Digital invoices within your healthcare AP workflow

Reduce manual invoice handling and improve data quality while keeping your approval requirements and ERP-connected processes in place.

Strengthen controls over vendor details and payments

Healthcare and care providers rely on vendors for clinical supplies, equipment and everyday services. New vendor records and bank-detail changes need consistent checks across every location.

RapidP2P supports vendor validation, duplicate invoice checks and approval workflows. Bank-account verification can also be supported through an Eftsure integration using your existing licence.

Independent bank verification

Collect and review required vendor information

Bank-detail change control

Apply review and authorisation controls to bank-detail changes

Early fraud detection

Flag duplicate invoices and processing exceptions

Less manual checking

Maintain approval histories across facilities and entities

These controls help identify issues before payment. Suspicious requests and changes to vendor details still require appropriate review and authorisation.

Seamless Integration with ERPs Used by Healthcare Organisations

Healthcare customer stories

Healthcare Finance Teams, in Their Own Words

Sonic Healthcare

Up to 90% fewer keystrokes

“The solution is intuitive, and it’s simple to use. We just log in and browse our task list. The user interface is great, and everyone is fairly happy with it.”

Theo Kalatzis

Financial Systems Manager, Sonic Healthcare

Read the success story →

Royal Flying Doctor Service

From 2 weeks to 1 day: faster invoice approvals.

“Thanks to Efficiency Leaders’ solution, we’ve shortened this task from taking two weeks to a day!”

Maree Quizon

Senior Accountant, Royal Flying Doctor Service

Read the success story →

St John Ambulance

5 min invoice processing time, reduce from hours.

“After the first day of training, I found RapidAP super user-friendly, and I picked it up on the first day. The Efficiency Leaders’ support team is really great.”

Rachelle Mortera

Accounts Payable Officer, St John Ambulance NSW

Read the success story →

Low-commitment next step

Not ready for a full demo?

Discuss delayed vendor invoices, approval chasing, expense coding and visibility across your care locations. Identify where automation could reduce manual work and strengthen financial control.

Expert feedback

30 minutes via Teams

No obligation

Start with a healthcare AP assessment

A simple conversation if you are not ready for a full product demo.

Healthcare AP Automation FAQs

How can healthcare and aged care teams reduce manual invoice processing?

AP automation reduces the work involved in receiving, checking and routing supplier invoices. RapidP2P connects capture, validation and approvals, helping finance teams spend less time entering data and following up. Managers across facilities can work within a consistent process, with clearer visibility over invoices and exceptions.

Can invoice coding and approvals reflect our healthcare facilities, departments and cost centres?

Yes. RapidP2P can be set up to mirror however your health service is arranged — by facility, department, cost centre, or right down to individual sites if that’s how you manage responsibility. Coding and approval rules follow that same structure, so local managers keep ownership of their invoices while central finance gets one consistent view across every facility.

Can AP automation integrate with our existing healthcare ERP?

RapidP2P is designed to work alongside dozens of ERP systems including TechnologyOne, Microsoft Dynamics and Oracle NetSuite, to name a few. It adds supplier-invoice workflows rather than replacing the core finance system. Your ERP version, required data mappings and selected modules are confirmed when the integration is scoped.

How can we simplify invoice approvals for healthcare managers?

Give managers a defined approval task instead of asking them to reconstruct email chains. RapidP2P supports invoice routing, notifications, escalations and task reassignment. Managers make the decisions required by your policy, while finance can see where invoices are waiting and follow up on the outstanding action

Can AP automation improve month-end visibility in healthcare?

Yes. RapidP2P helps finance review invoices already received, including those awaiting approval or exception resolution. This gives Financial Controllers more information about supplier costs not yet posted to the ERP. It supports month-end investigation and accrual preparation; finance remains responsible for the accounting decisions.

How does AP automation support audit readiness in healthcare?

RapidP2P records invoice history, approval activity and exceptions, helping finance trace how transactions were handled. Agreed workflows support consistent processing across facilities. These records make evidence easier to review during internal or external audits, rather than relying on separate email chains to reconstruct decisions.

What results have healthcare organisations achieved with RapidP2P?

Sonic Healthcare reported up to 90% fewer keystrokes through automated invoice data capture. Its implementation also introduced centralised invoice handling, status tracking, escalations and audit history. These results show what changed for Sonic Healthcare; outcomes for another provider depend on its starting processes and implementation scope.

Read the Sonic Healthcare case study →

What should healthcare organisations check before choosing AP automation software?

Test ERP compatibility, approval controls, duplicate checks, exception handling and the experience for managers across facilities. Ask how supplier information is verified and request current security, hosting, access-control and support documentation. Use your own invoice scenarios to assess suitability, rather than relying on a healthcare label alone.

How can we plan an AP automation rollout across multiple healthcare facilities?

Map the facilities, entities, coding requirements and local approval responsibilities before agreeing the rollout. Allow time for ERP testing, training and checking exceptions as well as routine invoices. Agree the implementation scope and sequence around these requirements, your priorities and the capacity of your finance and IT teams.

What security and access controls should healthcare finance teams check?

Confirm who can view invoices, approve transactions and update supplier information, and how those permissions will be managed. Review the provider’s current security, hosting, data-access and support documentation with your finance and IT teams. Assess the proposed controls against your requirements rather than relying on a healthcare label alone.