Customer
Industry
Location
Employees
ERP
Annual revenue
Website
Scope of Work
- RAPIDP2P Accounts Payable Automation
- Integration with ERP (Microsoft Dynamics AX)
- Touchless Invoice Processing
- OCR and Machine Learning
- Real-time Visibility and Controls
About Sonic Healthcare
Sonic Healthcare is one of the world’s leading medical diagnostics providers and a top 50 company on the ASX. With over 35,000 employees operating across Australia, New Zealand, the UK, Europe and the United States, Sonic Healthcare delivers pathology, radiology and primary care services to millions of patients every year.
To support finance operations across its complex and decentralised group structure, Sonic Healthcare partnered with Efficiency Leaders to deploy RapidP2P and transform its manual, paper-based accounts payable process into a centralised, automated solution.
Manual invoice processing across 14 Australian entities
Sonic Healthcare was processing invoices manually across 14 Australian business entities, resulting in lost documents, duplicate entries, missed payments and a lack of visibility. Each entity had its own accounts payable team, with approximately 36 staff involved nationally.
Non-EDI invoices were being entered manually, and purchase order matching was inconsistent across departments and systems. The company recognised the need for a more consistent, structured and scalable solution that could bring transparency to the entire invoice lifecycle.
Lost documents
Duplicate entries
Missed payments
Limited visibility
A centralised AP workflow integrated with Microsoft Dynamics AX
Sonic Healthcare partnered with Efficiency Leaders to implement RapidP2P to automate the entire invoice lifecycle from data capture through to approval and ERP integration.
The goal was to reduce manual handling, eliminate paper processes and give finance teams greater control and visibility. RapidP2P uses intelligent OCR and machine learning to extract data from incoming invoices, streamline coding and routing, and trigger escalations automatically when required.
Integration with Microsoft Dynamics AX ensured a seamless flow of data, enabling real-time tracking, reporting and full auditability across Sonic’s decentralised finance environment.
Capture invoice data
Code and route invoices
Manage approvals and escalations
Integrate with Microsoft Dynamics AX
Track status and audit history
Less manual effort, with greater visibility and control
Sonic Healthcare achieved full visibility across the invoice lifecycle, significantly reduced manual effort and eliminated paper-based processing. With automated data capture and OCR, keystrokes were reduced by up to 90 percent and approval workflows became touchless.
Accounts payable teams now manage invoices in a centralised digital environment with real-time status tracking, escalations and a full audit trail, improving both compliance and efficiency.
Up to 90%
What changed
90% fewer keystrokes
Reduced manual processing
Touchless approvals
End-to-end automation
Real-time visibility
Greater control across AP
Full audit trail
Stronger compliance and oversight
