Lipman improves GST compliance and saves approximately $200k a year

See how Lipman used stronger AP controls across RapidP2P, Jobpac by Viewpoint and Eftsure to improve GST compliance, reduce risk and build a more scalable procure-to-pay process.
Lipman

Customer

Lipman Pty Ltd

Industry

Location

North Sydney, NSW, Australia

Vendor validation

Eftsure Integration

ERP

Invoice volume

Up to 3,000 invoices per month

Website

Scope of Work

  • Digital Procurement Workflows
  • Rapid2P2 Accounts Payable Automation
  • Integration with ERP (Jobpac by Viewpoint)
  • Project-Level Controls
  • User Training & Change Management
Overview

About Lipman

Lipman is a trusted name across New South Wales, delivering high-quality commercial, industrial and educational projects. From hospitals and university precincts to schools and community centres, Lipman brings construction expertise to complex projects across the state.

To support the pace and complexity of its projects, Lipman implemented RapidP2P to modernise procurement and finance processes while maintaining its existing Jobpac ERP and Eftsure workflows.

The Challenge

Manual procure-to-pay processes were slowing finance down

Although Lipman’s project delivery was modern and efficient, its internal procure-to-pay processes relied heavily on manual work. The accounts payable team was managing manual invoice handling, while the lack of automation across procurement and finance slowed processes down.

Jobpac provided the project-centric ERP framework Lipman relied on, but the business needed greater visibility and digital workflows around it. Vendor onboarding was also prone to errors and delays, creating a need for a more scalable and integrated approach.

Manual invoice handling

Accounts payable relied heavily on manual processing.

Limited visibility

Finance needed greater visibility across procurement and invoice workflows.

No digital workflows

Lipman needed automation around its existing Jobpac environment.

Vendor onboarding delays

Manual onboarding processes were prone to errors and delays.
“We were coming from a place where everything was entirely manual… The Efficiency Leaders tool had the best extraction rate by far… This integration with JobPac has positioned us ahead of the pack and allowed our team to refocus on higher-value tasks.”
— Andrew Lander, Financial Controller
The Solution

An integrated RapidP2P workflow around Jobpac and Eftsure

To modernise its systems without disrupting core operations, Lipman implemented the RapidP2P Suite across key procurement and finance processes, integrated with its existing Jobpac ERP and Eftsure.

The implementation included RapidP2P’s Accounts Payable Automation, Vendor Onboarding and Vendor Portal modules. Jobpac continued to provide the project-centric framework used by the construction team, while RapidP2P added digital workflows, automation and real-time data exchange.

Eftsure was integrated into the process to support vendor onboarding and payment verification while maintaining continuity with Lipman’s existing processes.

01 icon

Automate invoice processing

Accounts Payable Automation reduces manual invoice handling and supports a more consistent AP workflow.
02 icon

Connect with Jobpac

RapidP2P integrates with Jobpac by Viewpoint so finance can retain its existing project-centric ERP environment.
03 icon

Digitise vendor onboarding

Vendor Onboarding supports a more structured vendor setup and compliance process.
04 icon

Maintain Eftsure validation

Eftsure supports vendor payment-detail validation within the integrated process.
05 icon

Improve procurement visibility

Digital workflows provide greater oversight across purchase orders, invoices and vendor management.
Flowchart Updated
The Results

Less manual work, stronger oversight and a more scalable P2P process

Lipman now processes up to 3,000 invoices a month with minimal manual input. The accounts payable team has reclaimed valuable time, while oversight across procurement, vendor compliance and payment controls has improved.

Lipman also reports significant financial and risk-management benefits from the controls built into its AP process, including approximately $200,000 per year in avoided ATO repayments associated with GST incorrectly claimed from vendors and subcontractors that were not GST registered, or had deregistered without notifying Lipman.

The combined controls provided by RAPIDP2P Accounts Payable Automation and Eftsure also helped Lipman secure $250,000 in social engineering fraud cover at no additional premium, with the insurer recognising the control environment as low risk.

INVOICES AUTOMATED

Up to 3,000

/ month

What changed

RapidP2P moved Lipman from labour-intensive workflows to a more integrated process across accounts payable, procurement and vendor management.

$200k

p.a.

Avoided ATO repayments

ATO validation helps identify vendors and subcontractors that are not GST registered, reducing the risk of incorrect GST claims and later repayments.

$250k

cover

Stronger fraud protection

Improved AP and vendor controls helped Lipman secure $250,000 in social engineering fraud cover at no additional premium.

Less manual processing

More capacity for AP

Automation reduced labour-intensive invoice handling and freed the team for higher-value work.

Better oversight

Greater procurement and vendor control

Integrated workflows provide greater visibility over purchase orders, vendor information and payments.
visibility icon yellow
Stronger controls across the procure-to-pay process. Integrated AP, procurement and vendor validation have improved visibility, strengthened compliance and reduced financial risk.
Before RapidAP, everything was manual. Now, processing invoices is faster, easier, and the support has been fantastic.
Abby Daher
Lipman

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See how RapidP2P Accounts Payable Automation can reduce manual invoice processing and improve visibility across accounts payable.

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Lipman improves GST compliance and saves approximately $200k a year

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